General Inquiries

For questions about platform features, pricing, account management, or enterprise deployments, please reach out to our general support channel. Our team reviews these inquiries promptly to provide precise information and actionable next steps.

• Email: [email protected]

Response expectations: we strive to acknowledge all general inquiries within 1–2 business days and to deliver a substantive reply within 2–3 business days. If your matter is urgent, please indicate the nature of the urgency in the subject line to help us prioritize routing.

Developer Submissions

Uvuga welcomes developer submissions for apps, plugins, and integrations that extend the platform’s capabilities. To ensure a rigorous and fair review, please provide a complete submission package containing the following information:

• App name and a concise description of its value proposition
• Target platform(s) and compatibility notes
• Primary use case and customer impact
• Technical details: API endpoints, authentication method, and rate limits
• Privacy, data handling disclosures, and terms of use
• Links to a live demo, screencast, repository, or code sample
• Developer contact information and company overview
• Estimated deployment timeline and any resource requirements

Submission channel: Email your complete submission package to [email protected] with the subject line “Developer Submission – [App Name]”. Submissions are reviewed by our partnerships and developer relations team in the order they are received.

Review timeline: An acknowledgment is typically issued within 1–2 business days. A substantive review is usually completed within 5–7 business days. Complex evaluations may require additional time; you will be kept informed of progress and any milestones.

Response Times

Uvuga maintains transparent expectations to support your planning. The following timelines reflect typical experience, subject to workload and regional considerations:

• General inquiries: acknowledgment within 1–2 business days; substantive reply within 2–3 business days.
• Developer submissions: acknowledgment within 1–2 business days; substantive review within 5–7 business days; extended timelines may apply for highly complex submissions.

For expedited handling, please include “URGENT” in your email subject and describe the urgency in your message. We will route urgent requests to the appropriate specialist with priority attention.

Or reach us via the form below

Note: This form is provided for page structure and demonstration purposes. For official inquiries or developer submissions, please use [email protected] as described above.